Drive Buddy

Terms of Service

Last updated: 18 April 2026

These Terms of Service (“Terms”) govern access to and use of the Drive Buddy internal customer service platform (the “Platform”) operated by D.A. Venus Investments Inc (“Drive Buddy”, “we”, “us”).

1. Scope

The Platform is a private, internal staff toolused by Drive Buddy customer-service employees to handle communications received through Drive Buddy’s own Facebook Pages and Instagram Business accounts. The Platform is not offered to the public, not sold, and not licensed to third parties.

These Terms apply to Drive Buddy staff who are authorised to access the Platform and, where relevant, to anyone who reads these public legal pages.

2. Authorised use

Access is granted to employees and contractors of D.A. Venus Investments Inc solely for the purposes of responding to inbound customer communications, moderating comments on Drive Buddy’s owned Pages in line with Meta Community Standards, and reporting on customer-service performance.

Authorised users must not:

  • Export or copy data outside the Platform except to complete a customer request;
  • Use the Platform to send unsolicited marketing or bulk messaging;
  • Share their access credentials with anyone;
  • Attempt to circumvent the Platform’s security or rate-limit controls.

3. Compliance with Meta policies

The Platform relies on the Facebook Graph API and Instagram Graph API under the terms of the Meta Platform Terms, Developer Policies, and Messenger Platform Policy. Drive Buddy commits to operating the Platform in full compliance with those policies, including the 24-hour messaging window and the restricted-use messaging rules.

4. Customer communications

When a customer contacts one of our Pages, we reply through the same channel. The data collected and stored in the Platform is handled in accordance with our Privacy Policy. A customer may request deletion of their data at any time via the Data Deletion page.

5. Intellectual property

The Platform’s source code, designs, documentation, and infrastructure configuration are the property of D.A. Venus Investments Inc. Third-party software is used under its respective open-source or commercial licence.

6. Disclaimer of warranties

The Platform is provided “as is” to its internal users. D.A. Venus Investments Inc makes no warranties, express or implied, regarding uptime, completeness, or fitness for a particular purpose. Dependence on third-party APIs (Meta, Supabase, hosting providers) may cause the Platform to become temporarily unavailable without notice.

7. Limitation of liability

To the maximum extent permitted by law, D.A. Venus Investments Inc’s aggregate liability arising out of or related to the Platform is limited to direct damages and, in any case, shall not exceed one hundred US dollars (US $100).

8. Suspension and termination

Access to the Platform may be suspended or terminated at any time, with or without notice, where we reasonably believe these Terms have been breached or where continued access would violate Meta’s Platform Terms or applicable law.

9. Governing law

These Terms are governed by the laws of the State of Israel. The exclusive forum for disputes arising out of or relating to these Terms is the competent court in the Central District, Israel.

10. Changes to these Terms

We may amend these Terms from time to time. The updated version takes effect on the date indicated at the top of this page. Continued use of the Platform after that date constitutes acceptance of the amended Terms.

11. Contact

For any question about these Terms, contact us at yedidyadan33@gmail.com.